Team logins and access

Who can log in, what each role sees, and how to add people without sharing a password.

5 min read

1
Owner: your own account
You sign up with your email. You own the properties you create and see only your own data. Nobody else can see your listings unless you give them access.
2
Co-host or manager: access by invite link
Open a property, go to the team section, and create an invite link. Send it to your co-host. They open it, sign up or sign in with their own email and password, and accept. They now see that property only. The link works for 7 days and you can cancel it before it is used.
3
Cleaners: no login needed
Add a cleaner with a name and phone number. They receive turnover details on WhatsApp and do not need an account. If a cleaner needs to see a schedule on screen, give them an invite as a team member.
4
Remove access any time
Remove a team member from the property's team list and their access ends immediately. Their own account is not deleted.
5
Platform admin
HostWithEase staff can help with support and can see an account only when you ask. Owners cannot create admins.
6
How many logins are included
Starter includes 3 logins, Growth 10 and Pro 50, counting you, co-hosts and cleaners with accounts. Cleaners without accounts do not count.

Owner: your own account